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Welcome to Sustain Mortgage, a boutique brokerage firm located in the Central Park neighborhood of Denver, Colorado.

We live and work here, and are raising our children in this vibrant, growing community. We understand the role that home ownership plays in achieving your dreams, and for more than a decade we’ve been helping make dreams come true for first-time buyers, those refinancing, investors and more. We look forward to working with you to obtain a mortgage designed with your individual needs in mind.

Who We Are

Tucked into the idyllic Central Park neighborhood in the heart of Denver, Sustain Mortgage has been at the forefront of the growth and excitement of the city’s newest success story. A boutique brokerage firm, Sustain Mortgage has adapted to the many changing needs of this burgeoning community and its residents, while playing an advisory role in this internationally acclaimed model for urban redevelopment. As the Central Park neighborhood has taken shape, so has Sustain Mortgage. We’ve made a name for ourselves as a trusted, honest and down-to-earth advisor that caters to each borrower’s very specific needs. Our business reaches from Pueblo to the Wyoming border, and west into Summit County.

Today Sustain Mortgage is able to meet the needs of any size and type of customer, yet the firm’s intimate, honest and trustworthy services still stand as the guiding principles of its success. As the Central Park neighborhood has surged to encompass what will ultimately be more than 12,000 residences, Sustain Mortgage is honored to play a role in helping many of these families and others throughout Colorado realize their dreams.

Justin Ross

For over 19 years Justin Ross has been providing the highest quality mortgage services to his clients in Greater Denver and throughout Colorado. By fostering close relationships with real-estate agents, buyers, and sellers, Justin has built a career out of providing exceptional service and striving to be the most knowledgeable person in the industry on the subject of mortgages.

Justin has lived in Denver for over 40 years and founded Sustain Mortgage in 2002. Since then, he has helped his clients with over 500 hundred loans valued at more than $200 million dollars.

Justin is one of the original residents of the Central Park neighborhood in Denver and has been involved in the community in such roles as SUN Block Captain, Stapleton Development Corporation (Mayor Appointed), Greater Stapleton Business Association President (Now Central Park Business Association), Citizens Advisory Board Chair, Westerly Creek Elementary PTA Board Treasurer, Housing Diversity Chair, and most recently the Northfield High School Foundation Athletics Treasurer.

While away from the office you can find him spending time with his family, watching the Nuggets, enjoying a Double IPA, or on the golf course.

Go to my secure loan application page to get started.

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Justin Ross
Owner Sustain Mortgage LLC
Phone: 303-399-2154
Email: justin@sustainmortgage.com
NMLS 284771

Matt Ackerman

I am proud to be recognized among Realtors as a loan officer with unparalleled high ethical standards who remains both reliable and communicative with them and their borrowers throughout the loan process.

Home buyers and Realtors appreciate the steps I take to educate them and my candid approach throughout the mortgage loan process. I am approachable and honest and help home buyers find the mortgage that best meets their needs and is affordable.

Whether you are a first-time home buyer or moving into your next dream home, I can help make securing your mortgage a process that is as seamless as possible and one that you understand from the time your loan is opened until closing.

Go to my secure loan application page to get started.

SECURE APPLY

Connect with me on LinkedIn and Facebook

Matt Ackerman
Sustain Mortgage LLC
Loan Officer | NMLS 280052
Mobile: 720-427-4718
matt@sustainmortgage.com

Scott Genzer

Mortgage Advisor Scott Genzer has an extensive background in the financial and mortgage industry. Prior to joining Sustain, Scott spent many years teaching other mortgage brokers the rules and regulations of the industry. He understands the mortgage and lending business inside and out and loves helping people navigate options they may not realize are available to them.

Scott now lives in Denver but has spent many years in Eagle County and the Vail Valley. He understands both of these unique markets and can help whether you are a first-time homebuyer, looking to buy a vacation home a current homeowner looking to refinance an existing property. Scott can tailor a unique financing solution to your exact needs.

Scott can provide personalized service and support from start to finish.

When not working, you can find Scott skiing in the winter and trying to lower his handicap in the summer.

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Scott Genzer
Sustain Mortgage LLC
Loan Officer | NMLS 1899020
Mobile: 720-568-9350
scott@sustainmortgage.com

Three Simple Steps

Step One: Let’s Talk

At Sustain Mortgage, we want to create a close and lasting relationship with you. We aren’t a one-size-fits-all box firm. We’ll get to know one another through the process of helping you obtain a mortgage that’s JUST RIGHT for your situation. We care about the success of your transaction, and we go to great lengths to ensure that everyone’s happy, with no questions or what-ifs left on the table.

Would you like to meet in person? Just call. Are you ready to move forward with the loan process? If so, simply click the APPLY NOW button and we’ll get the wheels turning on your successful transaction.

Whether you found us at the local coffee shop or through a trusted referral, you’re quickly going to become a part of the Sustain Mortgage family—where you’ll be treated like a favorite neighbor and good friend. Tell us how we can help make your home ownership dreams come true.

Let’s talk.

Step Two: We’re Here to Help

From purchases, refinances, second mortgages and home equity lines of credit (HELOC)to vacation homes and investment properties, Sustain Mortgage offers the full gamut of financing packages tailored to meet your unique needs. We also have the capacity to act as the banker in certain situations and fund loans ourselves through our own financial line. We’re small and, as the owner of the place, we do it all. That’s why we tend to have a little bit more leeway with our rates and pricing than you may find in a larger brokerage firm or brick and mortar bank. See recent market rate indicators.

After we meet to learn your goals and dig deep into your individual needs, we’ll put together a package created to put you on the path to success. We’ll provide you with a couple of alternatives specifically tailored to help your reach your goals. We will also start discussing the loan process and what it takes to solidify our offering.

Questions are asked and answered, programs are refined and revised, and we walk you through the process until you feel satisfied, comfortable and excited about the option you choose.

We’re here to help.

Step Three: Closing the Deal

Once your file moves over to processing, a loan application arrives with disclosures and a list of documentation needed to move the file successfully through the underwriting process. We walk you through this easy-to-follow procedure to ensure an efficient, organized experience. Then it’s time to lock the loan’s rate, order the appraisal and move forward with any other third party verifications that we may need.

We’ve successfully followed this process for hundreds of transactions.

Once your file has successfully gone through underwriting we will receive a conditional loan approval. The processor will request any additional information to satisfy our investor and we will prepare you for a successful closing—whether at the title company, your office or the kitchen table. We make it easy for you to succeed.

Here’s to closing the deal.